Shipping policy

Shipping Policy

Shipping Rates
Standard shipping is a flat rate of $7. Orders of three or more Memorial Candles ($120 and up) ship free.

Processing & Delivery Times
Orders ship within 2–3 business days. Once shipped, standard delivery within the contiguous United States takes 5–7 business days. Delivery times may vary with location and season.

If you're lighting for an upcoming Yahrzeit, we gently recommend ordering at least 2 weeks ahead, so your Memorial Candle arrives with time to spare.

International Shipping
We currently ship within the United States only, though we hope to ship internationally one day.

Order Tracking
When your order ships, we'll send you an email with your tracking number and a link to follow your package home.

Packages Marked as Delivered
We understand how unsettling a missing package can be, especially when a date is near. First, check around your delivery area and with your neighbors, since packages are sometimes left nearby. If you still can't find it, email us at shalom@kislevnewyork.com and we'll help sort it out.

Questions
For any questions about shipping, reach us anytime at shalom@kislevnewyork.com.